Welcome to Harith Organic. These Terms and Conditions ("Terms") govern your use of our website [https://harithorganic.com] (the "Site") and the purchase of our neem-based products for plants and agriculture. By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.

1. Use of the Site

• You must be at least 18 years old to use our Site and services. By using our Site, you represent and warrant that you are at least 18 years old.
• You agree to use the Site for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site.
• You agree not to interfere with the security of, or otherwise abuse, the Site or any system resources, services, or networks connected to or accessible through the Site.

2. Account Registration

• To access certain features of the Site, you may be required to register for an account. You agree to provide accurate and complete information when creating your account.
• You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3. Product Information and Pricing

• We strive to provide accurate and up-to-date information about our products on the Site. However, we do not warrant that product descriptions, prices, or other content available on the Site are accurate, complete, reliable, current, or error-free.
• All prices are listed in [currency] and are subject to change without notice.

4. Orders and Payment

• By placing an order through the Site, you represent and warrant that you have the legal right to use the payment method provided.
• We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or issues identified by our fraud detection system.
• In the event that we need to cancel an order, we will notify you and issue a refund for the amount paid.

5. Shipping and Delivery

• We will make reasonable efforts to ensure that your products are delivered in a timely manner. However, we are not responsible for any delays caused by circumstances beyond our control.
• Shipping costs and delivery times will be calculated and provided at checkout.
• Order tracking information will be provided once the order is shipped. You can track your order status on our Site.

6. Returns and Refunds

Please refer to our Refund Policy for information on returns and refunds. Link to Refund Policy

7. Intellectual Property

• All content on the Site, including text, graphics, logos, images, and software, is the property of Harith Organic or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
• You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.

8. Limitation of Liability

• To the fullest extent permitted by law, Harith Organic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of or inability to use the Site or our products.
• In no event shall our total liability to you for all claims arising out of or relating to these Terms or the use of the Site exceed the amount you paid to us, if any, for products purchased through the Site.

9. Indemnification

• You agree to indemnify, defend, and hold harmless Harith Organic, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

10. Governing Law

• These Terms and your use of the Site shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

11. Changes to These Terms

• We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Harith Organic Products
Email: admin@harithorganic.com
Phone: +91 9701945599
Address:Floor No.: old fire station, Building No./Flat No.: 2-7-95/4/8 Road/Street: SEETHARAM PURAM City/Town/Village: NALGONDA District: Suryapet, State: Telangana, PIN Code: 508213

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Refund Policy

Effective Date: [Insert Date]

At Harith Organic, we strive to ensure that our customers are satisfied with their purchases of our neem-based products. If you are not completely satisfied with your purchase, you may return the product and receive a refund. Please read our refund policy carefully.

1. Eligibility for Refunds

• To be eligible for a refund, the product must be unused, in the same condition that you received it, and in its original packaging.
• Refund requests must be made within 30 days of the purchase date.
• Proof of purchase, such as a receipt or order confirmation, is required for all refunds.

2. Process for Returns and Refunds

• Initiate a Return: To initiate a return, please contact our customer service team at contact@harithorganic.com or [Your Phone Number]. Provide your order details and the reason for the return.
• Return the Product: Once your return request is approved, you will receive instructions on how to return the product. Please send the product to the following address: [Your Address].
• Inspection and Approval: After we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria. Once approved, we will process your refund.
• Refund Method: Refunds will be issued to the original method of payment within 7-10 business days after the return is received and inspected. Depending on your payment provider, it may take additional time for the refund to reflect in your account.

3. Non-Refundable Items

• Certain items are non-refundable, including:
• Products that have been used or damaged.
• Products returned without original packaging.
• Perishable items such as organic fertilizers that have been opened.
• Gift cards.

4. Shipping Costs

• Customers are responsible for paying return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Products

• If you receive a damaged or defective product, please contact us immediately at contact@harithorganic.com or [Your Phone Number]. We will arrange for a replacement or a refund, including any shipping costs incurred.

6. Exchanges

• We do not offer direct exchanges. If you wish to exchange a product, please follow the return process to receive a refund and place a new order for the desired product.

7. Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

Harith Organic
Email: contact@harithorganic.com
Phone: [Your Phone Number]
Address: [Your Address]

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Shipping Policy

Effective Date: [Insert Date]

At Harith Organic, we are committed to delivering your orders promptly and efficiently. Please read our shipping policy to understand the shipping process and timelines.

• Orders are processed within 2-3 business days after receiving the order confirmation email.
• Delivery times may vary depending on your location. Estimated delivery times will be provided at checkout.
• We do not ship on weekends or holidays. Orders placed on weekends or holidays will be processed the next business day.

• We offer various shipping options to meet your needs. Shipping costs and delivery times will be calculated and displayed at checkout.
• We use reliable courier services to ensure your order is delivered safely and on time.

• Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
• You can track your order status on our Site or through the courier's website using the tracking number provided.

• We currently do not offer international shipping. We only ship within [Your Country].

• Shipping costs are calculated based on the weight of the order and the shipping destination. The total shipping cost will be displayed at checkout.

• If you need to return a product, please refer to our Refund Policy for detailed instructions on how to initiate a return and receive a refund.

If you have any questions or concerns about our shipping policy, please contact us at:

Harith Organic Products
Email: admin@harithorganic.com